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Rodney Wayne Rewards Terms and Conditions

‘Rodney Wayne’ means Rodney Wayne Limited. You can contact Rodney Wayne via the Website ( or by telephone on 09 358 4644.

  1. Rodney Wayne Rewards (RWR) is a membership programme offered by Rodney Wayne (RW, we) to Rodney Wayne Rewards Members (Member, you). RWR is only available in participating salons and Shampoo ‘n’ Things stores.
  2. RWR commences on 16 November 2015, from which date members will receive the benefits of the programme.
  3. All service clients of Rodney Wayne salons will automatically participate in RWR, you can choose to opt-out of the programme at any time.
  4. All customers of Shampoo ‘n’ Things stores may apply to participate in RWR.
  5. By applying for membership of RWR or by participating in RWR, you agree that these terms and conditions (Terms), will govern your membership of RWR.Earning points for any purchase is deemed acceptance by you of these Terms.
  6. Applications for membership of RWR may be completed in store or online at Failure to provide any information designated as ‘mandatory’ will mean you will be ineligible for membership. All information provided by you must be true and correct.
  7. Applications to join RWR may be made by any individual who is resident in New Zealand. Only one Membership is permitted per individual. Rodney Wayne reserves the right to accept or reject any application and shall not be required to provide any reason for such acceptance or rejection.
  8. If you automatically participate in RWR or if your application to participate in RWR is accepted, then a membership account (Account) will be established for you to record points earned and discounts received. You agree to keep your Account details up to date at all times by advising any changes to a staff member in store.
  9. Members should identify themselves when purchasing services and/or products from participating Rodney Wayne salons and Shampoo ‘n’ Things stores to enable Rodney Wayne to provide you with the full benefits of RWR.To earn points, you must identify yourself as a RWR member at the time of payment at participating Rodney Wayne salons or Shampoo ‘n’ Things stores, before the transaction is completed.To redeem rewards, you must identify yourself as a RWR member at the time of payment at participating Rodney Wayne salons or Shampoo ‘n’ Things stores, before the transaction is completed.Rodney Wayne reserves the right to require proof of identification when earning points or redeeming rewards.
  10. Whenever you make an eligible purchase from a participating Rodney Wayne salon or Shampoo ‘n’ Things store and identify yourself you will collect points based on the amount you pay for the purchase.The current earn rate for points as at the date of these Terms is:
    • 2 points for every $100 spent on retail products at participating Rodney Wayne salons or Shampoo ‘n’ Things stores.

    The earn rate may vary from time to time. You should refer to the website or check with a staff member for an up to date list of eligible purchases and points earned per dollar spent.

  11. Points will be accumulated and stored on your Account. For every 10 points accumulated you will receive a $10 discount off a future purchase at a participating Rodney Wayne salon or Shampoo ‘n’ Things store.Discounts can only be used in full $10 increments.To use your discount(s) you must purchase services or products in a single transaction for which the purchase price is greater than, or equal to the value of the discount(s) you are using.Where the purchase price in a single transaction is less than the value of the discount(s) you wish to use you will be unable to use your discount.Where the purchase price in a single transaction exceeds the value of the discount on your Account, you must pay the difference.
  12. Points will expire 365 days after the date on which they were added to your Account if you have not redeemed them for a $10 discount.
  13. RWR points may be deducted from your Account balance where a transaction is cancelled or a refund occurs.If your points have already been used for a discount, points deducted from your Account may mean your Account has a negative balance.
  14. Points do not have any value and cannot be redeemed for cash or gift cards.Discounts are not convertible to cash in any circumstances and cannot be exchanged for gift cards.Points cannot be sold, and cannot be transferred to another person unless specifically permitted by Rodney Wayne.
  15. These Terms, including (without limitation) how points may be accumulated and used for discounts and on which products and/or product categories, may be amended by Rodney Wayne at any time without notice to you. Without limiting the foregoing, Rodney Wayne may add or remove products and/or product categories eligible for the collection of points, offer bonus points or alter the level of spend required to accumulate points and/or discounts, whether temporarily or permanently, at its sole discretion.
  16. From time to time Rodney Wayne may provide Members with additional offers or promotions in connection with RWR (‘Promotions’). These Terms shall apply to such Promotions in addition to any specific terms accompanying such Promotions. In the event of any inconsistency, the specific terms of the Promotion shall apply.
  17. RWR may be terminated at any time without notice to you. In the event RWR is terminated, Rodney Wayne reserves the right to cancel all points accrued by you. However, any discounts that have been credited to your Account prior to the date of termination will continue to be valid for the lesser of the period of 6 weeks after the date they were credited to your Account and any other period notified by Rodney Wayne at the time of termination.
  18. Rodney Wayne may revoke your membership at any time without notice and for any reason (including but not limited to fraudulent use of the account or behaviour which, in the view of Rodney Wayne, is not acceptable).In the event your membership is revoked, all accrued points and discounts will expire from the date of revocation and you will have no further entitlement in respect of RWR.
  19. Except for any liability that cannot be excluded by law, Rodney Wayne (including its officers, employees, agents and each participating Rodney Wayne salon, Shampoo ‘n’ Things store and their respective officers and employees) excludes and disclaims all liability (including negligence) for loss or damage; whether direct, indirect, special or consequential, arising in any way out of RWR or any membership of RWR, including but not limited to, where arising out of:
    1. any technical difficulties, network failures, virus or equipment malfunction (whether or not under Rodney Wayne’s control);
    2. any loss, theft, unauthorised access or third party interference with or of points, discounts, or the account;
    3. any points or discounts that are not properly recorded against a member’s Account;
    4. participation in, or termination of, RWR.
  20. Your personal information is collected to enable Rodney Wayne to provide you with the benefits of RWR. If you do not provide the requested personal information you will be ineligible for Membership.All personal information provided by you will be held by Rodney Wayne, in accordance with its obligations under the Privacy Act 1993 and Rodney Wayne’s Privacy Policy. Rodney Wayne’s Privacy Policy is available on the website.